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Privacy Policy

 

Last updated: June 23, 2024

 

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

 

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

 

We consider the protection of Your privacy to be extremely important. We want to inform You as much as possible, respect You and give You control over what happens to Your personal data. Below You will find information about what data We collect, why We do this, how long We keep it, what Your privacy rights are and how You can exercise them.

 

We are bound by and use Your personal data in accordance with the General Data Protection Regulation 2016/679 of April 27th, 2016 (the “GDPR”) and its implementation into national law.

 

ARTICLE 1: INTERPRETATIONS AND DEFINITIONS

 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Privacy Policy:

 

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

 

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to HeartBeat Corporation, located at Nieuwstraat 4C, 2611 CS Maastricht, the Netherlands, with trade registeration number 86774301.

 

Cookies are small files that are placed on Your computer, mobile device or any other device by a Website, containing the details of Your browsing history on that Website among its many uses.

 

Country refers to: the Netherlands

 

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

 

Service refers to the Website and all services provided by HeartBeat Corporation.

 

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

 

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

 

Website refers to HeartBeat Corporation, accessible from https://www.Heartbeat-events.nl/

 

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

We Referes to HeartBeat Corporation as defined in Article 3.

 

ARTICLE 2: WHO IS PROTECTED BY THIS PRIVACY POLICY 

 

This privacy policy applies only to the personal data We process in our capacity as data controller (as defined under Article 3 below).

 

It applies to the processing of personal data of our (private and business) customers in relation to our products and services (for example, when making a purchase with Us or when creating a HeartBeat account), as Well as to the personal data of the end users who, through their relationship with our customer (for example: other people whom our customer buys tickets for), use our products and services.

 

This privacy policy also applies to those who visit our Websites, use our apps and our online media channels, participate in a market research, survey or contest, action, join any of our events or otherwise use our products and services.

 

For the sake of clarity, processing the personal data of businesses is only relevant in the context of this privacy policy if the business represents a natural person, or - if the business is a legal person - then this privacy policy only applies to the personal data of the natural persons which We process in the context of their relationship with such business (such as mandates, contact persons and/or end users).

 

ARTICLE 3: DATA  CONTROLLER

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HeatBeat Corporation is responsible for processing Your personal data. This means that HeartBeat Corporation determines the purpose and means for processing Your personal data and usage data. This does not alter the fact that our customers have a number of obligations in connection with the processing of personal data of the end users whom they allow to use our products and services (for example: other people whom our customer buys tickets for)

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Under HeartBeat can be understood as the organizer of the HeartBeat festivals, HeartBeat-related talent, and all affiliated entities and companies.

Contact details

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https://www.Heartbeat-events.nl/

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Nieuwstraat 4C, 2611 CS Maastricht

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+ 31615333736

 

ARTICLE 4: DATA COLLECTION

 

Processing activities

 

When using the term “processing personal data” in this privacy policy, We are talking about our use of personal information that identifies You or is able to identify You, either directly or in combination with other information that is held or obtained externally. Your personal data may include, for example, Your name, Your contact details, information on how You use our Websites and apps and those of our partners and, generally, how You interact with HeartBeat Corporation. HeartBeat Corporation processes Your personal data because You use our services and/or because You provide them to Us Yourself. 

The processing of personal data received from third parties is further explained in this policy.

 

Types of Data Collected

 

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

 

First and last name, Gender, Date of birth, Address data, Telephone number, E-mail address, IP address, Data about Your activities on our Website and Internet browser and device type.

 

Personal data is collected when:

 

When You use our products and services and interact with Us through different channels, this includes:

 

•  When You sign up for a HeartBeat Corporation account via www.heartbeat-events.com: Your first name, name, postal and e-mail address, date of birth, phone number, preferences relating to which type of communication You wish to receive from Us as Well as Your sex and nationality (optional);

 

•  When You make a purchase with Us or one of our official (ticket) partners: Your name, first name, postal and e-mail address, date of birth, phone number, details of the order You placed with Us as Well as Your sex, and nationality (optional)

 

•  Ticket information We assign to You, linked to the ticket(s) You buy;

 

•  Transactional information about Your purchase as Well as spending, consumption, and implied location data when You do transactions on the festival site;

 

•  Bank information for reimbursement purposes;

 

•  Interest in specific products and services on our Websites e.g. when using our service forms;

 

•  When You participate in a competition or sign a pledge: depending on the competition We will ask You for additional personal data, e.g. a video of Yourself;

 

•  Video, images, and other media that can identify You on the HeartBeats Website, for security, and in promotional media at our events;

 

•  Your media consumption and Your Talent preferences when using our Website.

 

From our partners, such as ticket agencies, the venues in which our events are held, and artists who share Your data with Us, to be used by Us for the purposes described in this privacy policy. Where required by law, Your consent will be sought by the partner to have the data shared with Us for use in accordance with this policy;

 

From government agencies (e.g. police forces); and

 

From social media platforms such as Instagram, Google and Facebook, who collect Your personal data in their capacity of data controller and obtain Your consent (where legally required) to share such data with Us in order to enable Us to use that data for the purposes described in this policy. Please be aware that Your use of social media platforms is governed by the privacy policy of such platforms. We are not responsible for the use of Your data on such platforms.

 

Personal data of minors

 

Our Website and/or service does not intend to collect data on Website visitors who are under 16 years of age. Unless they have permission from parents or guardians. HoWever, We cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If You are convinced that We have collected personal data about a minor without such consent, please contact Us at communications@heartbeat-events.com and We will delete this information.

 

Personal data of non-customers

 

You are considered a customer when making a purchase with the Company or when creating a HeartBeat account. Through various channels, such as competitions, promotions/actions and the Company’s Website(s) and/or apps, the Company may collect personal data about persons who are not (yet) customers with the aim of offering these persons the most relevant range of our products and services. In doing so, the Company guarantees Your right to information and enforces that contractually from the third parties who would collect Your data in this context.

 

Usage Data

 

Usage Data is collected automatically when using the Service.

 

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, page interaction information, page response times, methods used to browse away from pages, page exit rates, bounce rates, unique device identifiers and other diagnostic data.

 

When You access the Service by or through an electronic device, the Company may collect certain information automatically, including, but not limited to, the type of electronic device Youuse, Your electronic device’s unique ID, the IP address of Your mobile device, Your electronic device operating system, the type of Internet browser You use, page paths, unique device identifiers, and other diagnostic data.

 

 

ARTICLE 5: HOW AND WHY IS YOUR PERSONAL DATA USED

 

The Company’s Website is hosted on the Wix.com platform. Wix.com provides the Companywith the online platform that allows the Company to sell its products and services. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store Your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by the Company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

The Service Providers the Company uses may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

 

Analytics

 

The Company may use third-party Service providers to monitor and analyze the use of our Service.

 

Wix Analytics:

Their Privacy Policy can be vieWed at https://www.wix.com/about/privacy

 

Paylogic:

Their Privacy Policy can be vieWed at https://www.paylogic.com/en/privacy-policy

 

The Company processes personal data for various purposes, whereby it only process the data that are necessary to achieve the intended purpose.

 

As such, the Company processes Your personal data when necessary:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To manage Your Account and Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which We or our business partners may use to provide and improve our respective services;

• To use for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and Your experience;

• In the context of the preparation, execution or termination of our contract with You;

• In order to comply with the legal or regulatory provisions to which We are subject;

• In order to protect our legitimate interests (e.g. to continue to improve our products and services, to follow-up on our performances via anonymized reporting and statistics and to prevent fraud and other legal violations), in which case We always strive to strike a balance betWeen that interest and respecting Your privacy.

 

If the processing of Your personal data is not necessary for any of these above stated reasons, the Company will always ask for Your permission and/or consent to process Your Personal Data. If You choose not to grant Your consent, or if You withdraw Your consent, You will not be able to take (full) advantage of the services offered.

 

Links to Other Websites

 

Our Service may contain links to other Websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Consent for commercial purposes

 

After explicit consent, You will be informed about upgrades, promotions, and additional services linked to Your ticket purchase, such as vouchers for, lockers and parking.

 

After explicit consent, You can receive commercial e-mails to inform You about all Hearbteat-related events, surveys and media. 

 

After explicit consent, You can receive commercial e-mails and personalized advertisements to inform You about HeartBeat Corporation’s Partners. We also ask Your consent to gather insights based on Your HeartBeat Account Information and Google tracking, Wix Analytics and META pixel.

 

Viewing, correcting or deleting data

 

You have the right to view, correct or delete Your personal data. You also have the right to withdraw Your possible consent for data processing or to object to the processing of Your personal data by HeartBeat Corporation. This means You can submit a request to Us to send Youthe personal data We hold about You in a computer file. You can send a request for inspection, correction, deletion, data transfer of Your personal data or request to withdraw Your consent or object to the processing of Your personal data to communications@heartbeat-events.com. To ensure that the request for inspection is made by You, We ask You to send a copy of Your proof of identity with the request. In this copy, black out Your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN in the Netherlands). This is to protect Your privacy.

 

Processing Activities

Your personal data can be used for the following purposes:

 

A. When You create a HeartBeat account via www.heartbeat-events.com

 

Informational purposes inherent to the use of the my.heartbeat.com platform. These purposes are part of the terms and use of the platform.​The purpose of the platform is to inform You about services and future ticket sales:

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•  Pre-registration for HeartBeat Events tickets;

•  Ticket Sale info;

•  HeartBeat festival info (practical, line-up, etc); and

•  Ticket Waiting List.

• Related Commercial Purpose

•  After explicit consent You will be informed about upgrades and additional services linked to Your ticket purchase, such as vouchers for lockers and parking;

•  After explicit consent, You can receive commercial e-mails to inform You about all HeartBeat Corporation related events;

•  After explicit consent, You can receive commercial e-mails and personalized advertisements to inform You about HeartBeat Events Partners.

•   To participate in the Company’s competition(s).

 

B.  When making a ticket purchase

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To execute Your sales contract and eventually deliver Your order, which includes several operational processes from Us and our (ticket) partners, including but not limited to:

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•  Order and payment processing;

•  Booking and processing;

•  Transactional e-mails (such as emails to remind You to personalizeYour tickets, Your e-ticket or Your payment confirmation);

•  Printing of, among others, hard tickets (only in case You receive hard tickets);

•  Fulfilment and shipment of Your order and/or ticket;

•  Customer service and dispute resolution;

•  Reimbursement.

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C.  When using our Websites and apps 

• In order to guarantee the functioning of the Websites and apps;

• To enable the functionalities inherent to our Websites/apps (eg. Talent preferences);

• To provide You with personalized content on our communication channels.

 

D.  When visiting our event(s)

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Where permitted by law, e.g. in order to prevent crime, criminal records of ticket holders can be checked by government bodies and police forces. These parties may give Us negative advice regarding the admission of a ticket holder to the festival or event. In the case of negative advice, We are obliged to block ticket holders from the festival. Such circumstances do not give rise to a refund of Your purchase price. We will only provide first name, last name, date of birth and country of residence and will not do any profiling in this matter or look into any criminal records themselves;

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• Security, safety and health procedures (incl. camera surveillance);

• Fraud prevention;

• Anonymized reporting and statistics about visitors (e.g. variety of nationalities);

• Cashless transaction logging and aggregated analytics of this data;

• Cashless top-ups, cashless payments at HeartBeat and cashless refunds.

 

E.  Other

When You participate in competitions organized by Us through third-party platforms.

 

Personal data shared with third parties

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We do not share Your personal information with third parties unless: 

 

•  To our legal successors and/or other companies within the HeartBeat Corporations Group;

•  To our IT and Business service providers, which includes but is not limited to:

•  Consultants;

•  Cloud service providers;

•  Software service providers.

 

This is necessary for the provision of our products and services, e.g.: 

•  Booking companies;

•  Event co-organizers;

•  Cashless payments partners;

•  When booking activity through the voucher sale, We share Your personal data with the company organizing the activity in order to contact You regarding the activity and allow them to give You access to Your purchased activities, products and/or services;

•  Fulfillment and shipping companies;

•  Ticket providers: Paylogic;

•  Transport companies;

•  Payment processing companies;

•  Printing companies;

•  Mailing companiesl;

• Competition partners.

 

There is a legal obligation, e.g.:

• Tax and accountancy obligations;

• Police investigations;

• Local and federal government requirements.

 

There is a legitimate interest for Us or the third party concerned, e.g.: 

• Operational staff on-site;

• The contractor of our Website - Black Opal Digital - can use Your data to assist You in problems related to the use of the Company’s Website.

• You give Us permission to share Your data.

 

Your responsibilities towards end-users

If You, as our customer, allow end-users (such as family members, friends, visitors, and employees) to use the products and services covered by this privacy policy, You have the following responsibilities:

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• You must adequately inform the end-users that We, by their use of our products and services, will process their personal data;

• You must obtain all legally required consents from the end-users before their personal data are communicated to Us for processing within the framework of our products and services that You allow them to use;

• You must adequately inform end-users of the applicability of this privacy policy, in particular with regard to privacy rights and how they can be exercised;

• You may not use our products and services to collect personal data in violation of applicable privacy laws or to unlawfully gain access to the personal data of the end-users;

• You must obtain information from Us about the level of security of our products and services and take appropriate technical and organizational measures in Your sole discretion and ability to adequately protect personal data against unauthorized or unlawful processing and against unlawful or unintentional destruction, accidental loss, alteration, unauthorized disclosure, damage, alteration, unauthorized access or disclosure;

• You must take all reasonable steps to ensure the reliability of the end-users who have access to personal data;

• You must not do anything, cause anything or allow anything to be done that could in any way result in a violation of those privacy laws.

 

Your responsibilities with regards to third-party services

 

Through our products and services, You can also use the services of other parties such as third-party activities through vouchers sale, third party Websites, forums, Facebook, Twitter, Instagram, Linkedin, TikTok, Soundcloud, Spotify, newsgroups, and/or apps. The Company hasno control over the information You place there and how it is processed, nor are We responsible for it. It is up to You to deal with this and to read the privacy policy of these third parties carefully.

 

ARTICLE 6: COOKIES AND OTHER TECHNOLOGIES

 

This Cookie Policy explains what cookies are and how We use them, the types of cookies We use i.e, the information We collect using cookies and how that information is used, and how to manage the cookie settings.

 

What are cookies? 

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Cookies are small text files that are used to store small pieces of information. They are stored on Your device when the Website is loaded on Your browser. These cookies help Us make the Website function properly, make it more secure, provide better user experience, and understand how the Website performs and to analyze what works and where it needs improvement.

 

How do We use cookies?

 

As most of the online services, our Website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the Website to function the right way, and they do not collect any of Your personally identifiable data.

 

The third-party cookies used on our Website are mainly for understanding how the Website performs, how You interact with our Website, keeping our services secure, providing advertisements that are relevant to You, and all in all providing You with a better and improved user experience and help speed up Your future interactions with our Website.

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You can change Your cookie preferences at any time by clicking the cookie settings button on the pop-up banner. This will let you revisit the cookie consent banner and change Your preferences or withdraw Your consent right away. 

 

In addition to this, different browsers provide different methods to block and delete cookies used by Websites. You can change the settings of Your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major Web browsers.

 

Chrome: https://support.google.com/accounts/ansWer/32050

 

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

 

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-Websites-stored&redirectlocale=en-US

 

Internet Explorer: https://support.microsoft.com/en-Us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

 

If You are using any other Web browser, please visit Your browser’s official support documents.

 

Tracking Technologies and Cookies

 

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

 

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. HoWever, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

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Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your Web browser. Learn more about cookies on  Googles Privacy Policy Website.

 

We use both Session and Persistent Cookies for the purposes set out below:

 

Necessary / Essential Cookies

 

Type: Session Cookies

 

Administered by: the Company

 

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

 

Cookies Policy / Notice Acceptance Cookies

 

Type: Persistent Cookies

 

Administered by: the Company

 

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

 

Functionality Cookies

 

Type: Persistent Cookies

 

Administered by: the Company

 

Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

 

Tracking and Performance Cookies

 

Type: Persistent Cookies

 

Administered by: Third-Parties

 

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these

Cookies may directly or indirectly identify You as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device You use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

 

ARTICLE 7: CONTROL YOUR DATA

 

Your privacy rights

 

You have the following rights to govern Your personal data:

• Right to access Your personal data;

• Right to correct Your personal data;

• Right to erase Your data in duly justified cases;

• Right to request Your personal data in a readable format for personal or portability purposes;

• Right to restrict processing of Your data;

• Right to object against processing Your data.

 

If You want to exercise the right to be erased to the full extent and have purchased tickets for a future event, these tickets will be canceled without a refund. Your details are needed to fulfill all these services. Your personal data will be removed as soon as possible, except if it concerns information that needs to be kept in pursuance of the law or an agreement.

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We will respond to Your request as soon as possible, and in any case within 30 calendar days after receipt of Your request and after Your identity is checked. Depending on the complexity of the requests and the number of requests, this period can be extended by a further two months if necessary. If the period is extended, We will inform You of this within one month of receiving the request.

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You can exercise Your rights via contact form on our Website, or by sending an email to communications@heartbeat-events.com 

 

Business Transactions

 

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

 

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

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• Comply with a legal obligation;

• Protect and defend the rights or property of the Company;

• Prevent or investigate possible wrongdoing in connection with the Service;

• Protect the personal safety of Users of the Service or the public;

• Protect against legal liability;

 

ARTICLE 8: SECURITY OF YOUR PERSONAL DATA

 

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

 

Technical and organizational measures

Appropriate technical and organizational measures are taken to protect Your personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage. When You provide Your personal data through our Websites or mobile apps, this information is transmitted across the internet securely using high-grade encryption.

 

As described in this privacy policy, in some instances Your personal data will be shared with third parties, in which case that third party is required to have appropriate technical and organizational measures in place to protect Your personal data.

 

HoWever, in some instances, the Company may be compelled by law to disclose Your personal data to a third party, such as a government body, and has limited control over how that data is protected by that party.

 

Processing of personal data inside/outside the EER

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We may also allow access to Your information by other third parties who act for Us for some of the purposes described in this privacy policy or for other purposes explicitly approved by You.

 

To the extent that personal data is processed outside the European Union, We will ensure through contractual or other measures that such data enjoy an adequate level of protection there, comparable to that which they would enjoy in the European Union, in accordance with the European regulations.

 

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

 

Your consent to this Privacy Policy folloWed by Your submission of such information represents Your agreement to that transfer.

 

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

 

Privacy incidents

 

Data breaches can be reported by mail to:  communications@heartbeat-events.com. Based upon the outcome of an impact assessment, We can notify affected data subjects and the authorities of the breach.

 

ARTICLE 9: DATA RETENTION

 

We will not retain Your data longer than necessary: Your personal data is retained in Your my.heartbeat.com account and will be removed automatically once You decide to delete Your account. Data stored and processed outside of my.heartbeat.com account will be removed once the processing activity is completed and the data is no longer needed to expect when We are legally required to keep the records for a specified retention time.

 

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

 

ARTICLE 10: MISCELLANEOUS

 

This privacy policy is without prejudice to our right to take further actions vis-à-vis certain users of our products and services, based on an agreement, the law, regulations, etc and We implement Data Privacy, Data Protection and Data Security by design and by default where and whenever possible.

 

ARTICLE 11: COMPLAINTS

 

If We Were unable to handle Your data subject request optimally, You always have the right to file a complaint with our Data Protection Authority or Your own local data protection authority.

 

ARTICLE 12: PRIVACY POLICY UPDATES

 

We reserve the right to modify this privacy policy at any time, including as part of the GDPR, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If We make material changes to this policy, We will notify You here that it has been updated, so that You are aware of what information We collect, how We use it, and under what circumstances, if any, We use and/or disclose it.

 

The latest version of our privacy policy is always available on www.Heartbeat-events.com

 

ARTICLE 13: CONTACT US

 

If You have any questions about this Privacy Policy, You can contact Us:

 

By email: communications@heartbeat-events.com

 

By visiting this page on our Website: https://www.Heartbeat-events.nl/

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